Archive for the 'Gregory Goes There' Category

Aimless and the road to Sacramento

 

Back in July 2008 Ryan Powell set off to hitch-hike across America with the goal of creating a documentary of the people he met along the way. And nearly two years later, he’s still at it. The term ‘hitch-hike‘ is relative in this situation as he has only allowed himself to accept rides when drivers voluntarily stop to ask if he needs one. So, in turn, Ryan has seen most of America on foot. How does this story relate  to Gregory?

Well, when you’re carrying everything you own on your back across amber waves of grain and purple mountains majesties, you better have a comfortable, yet functional pack. Ryan chose the Gregory Palisade 80 to accompany him on his journey and, unfortunately, Ryan had some initial difficulties with the hip-belt. While we’re very proud of our quality control in general here at Gregory, it’s difficult to achieve a perfect track record, and Ryan’s problem stemmed from an isolated batch of defective plastic material from one of our suppliers that caused the waist belt frame to crack. This was a problem for a limited number of other Gregory customers who unfortunately also got a pack with one of these defective hip belt frames.

In our mind, the measure of a company is not whether you have the occasional problem, but how you deal with that problem to keep the trust of a loyal customer. We proactively communicated with our customers concerning this topic, and we also tried to help customers directly, rather than having them go through a retailer. In this case, John Sears from Gregory’s R&D contacted Ryan to explain the problem and offered to send him the newest Whitney 95.

After much use, Ryan was extremely pleased with the quality and functionality of the pack. So last month, while he was ‘on the road,’ Ryan stopped by the Gregory headquarters in Sacramento to meet the crew and thank them for their help. During his visit he met with John Sears, Director of R&D and Nick Kelso, Sample Maker who beefed up his pack by replacing worn out and dirty parts on his pack as well as reinforcing seams. Here’s what he had to say about his visit:

‘The people at Gregory are awesome. I was there for five hours, talking pretty extensively to almost everyone in the building. The also fed me, an act that always wins major points with me, But mostly it was just cool meeting them and seeing a little bit of their operation. It’s clear that they spend a lot of time working to make their products the best they can be, largely listening to feedback from people like me.’ -Ryan Powell via his blog

It’s people like Ryan who really get to know our packs and without people like him, we wouldn’t have the quite the same insight about our packs as we do. So, we sincerely appreciate their feedback and always enjoy hearing their stories.

Thanks, Ryan and good luck with Aimless.

New thru-hike to add to the list: Rim of Africa

A major conservation effort in South Africa is underway with the construction of a 650km trail set to open in October 2010. What does this mean for you? You have one more hike to add to your life list.This trail constitutes the first true, long distance, hike on the continent of Africa. You may be well aware of The Appalachian trail, The Continental Trail, and the Pacific Crest Trail, but what about the trails beyond U.S. boarders? Here’s a quick run down…

  1. Camino de Santiago, Spain - 500km
  2. Sendero de Chile, Chile - 9700km (not yet completed)
  3. And now, Rim of Africa, South Africa - 650km

The new Rim of Africa trail will follow a natural route that stretches from the West Coast of the country to the Outeniqua Mountains. The trail routes through both nature preserves and private lands seldom visited by outsiders. The full trail will take roughly 48 days to complete, but you will be able to access the the trail in four different stages. Continue reading >>

Oui, the Gregory site now available in French

In an effort to provide information about the Gregory brand consolidated in one place on the web, Gregory is adding individual sites off its home page at Gregorypacks.com that cater to individual world markets, in their languages.

We’ve long had a Japanese site. Now, it’s located off the Gregory home page. This past week, we added a portal off the home page to a site in French, what with sales on the rise in France, one of the homelands of Alpinism. (We also have the French to thank for the term we all hope to be doing a lot of the winter season, ‘Apres-ski.’)

Next up, look for sites dedicated to the German speaking markets (Germany, Austria and Switzerland), China and the UK.

And, true to this blog’s name, ‘Gregory goes there’, we’ll continue to include regions beyond North America.

Putting packs through the paces in Yosemite

Gregory recently held its annual sales meeting about an hour or so from the home office at a small resort on the California Coast that’s a great spot to combine work and the outdoors. Reps from around the world converged for a couple of days to talk business, see preliminary designs for next season, and of course hike, mountain bike, surf and sea kayak.

Really, business did get done …

Some of the reps from farther afield often take the opportunity of being in California to make a more full trip of it. Harry Kondo, the company’s Asia Pacific sales and marketing manager, based in Japan, headed south after the meeting to surf.

Being an avid climber, Thomas Strobl, from Invia, Gregory’s distributor  in Germay, Austria and Switzerland, often takes advantage of trips to Gregory HQ by building in a few extra days and making the pilgrimage a few hours south and east to one of the meccas of the climbing world, Yosemite Park.

On this trip, before headed to the park’s granite walls, Thomas in the name of product testing stole (OK he did actually ask and got the green light with the condition that he report back with his feedback) a Serrac 35 sample from Gregory’s forthcoming Fusion LTS pack line for 2010.

Here’s a couple shots of Thomas sorting gear and eyeing a certain iconic rock route.

Four of five - not too bad in Patagonia

Did a post a while back on a group of climbers based in Chamonix who Gregory sponsored on a visit this past winter (their summer, if you can call what you’re about to see summer) to the Fitzroy/Cerro Torre area in Patagonia, those being the two most famous peaks in the region.

These guys are members of the Peloton de Gendarmerie de Haute-Montagne (PGHM) of Chamonix, the group responsible for mountain search and rescue operations in that area, also supported by the famous Compagnie des Guides (interesting piece a while back in Outside Magazine on that group), the Ecole Nationale de Ski et d’Alpinisme and the Ecole Militaire de Haute-Montagne.

Here’s the story of how that group got their start, from PisteHors, which blogs about skiing-related news in the EU (good site if you’re interested in that sort of thing).

Anyway, this crew decided the right way to celebrate their mountain rescue units 50th anniversary was to head off Patagonia and bag five pretty challenging summits in one trip, one for each decade of the unit’s existence. Sure, why not? Sounds good to us … Continue reading >>

Gregory goes where?

Here’s a few images our friends have uploaded to Gregory’s Flickr page, showing where in the world they’ve gone with their Gregory packs.

Mount Shasta …

… Holland …

… and the Philippines.

 

Keep ‘em coming!

Extreme Ice means extreme conditions

There’s a lot of concern out there about the way the earth’s climate is changing, rapidly melting the world’s high-mountain glaciers and remote ice caps, and what that means for people and the natural world. And there’s been a lot of talk out there about a recent Nova documentary called Extreme Ice, about photographer James Balog’s attempt to document the rate glaciers are receding in Alaska, Greenland and elsewhere. Balog and his counterparts on the scientific side of things are setting up cameras on some of these glaciers, including the massive Columbia in Alaska and the Jakobshavn in Greenland, to capture images every hour over three years, giving a more visual side to the rate of climate change.

Several folks affiliated with Gregory caught the Nova documentary on PBS recently and noticed that Balog was using a Denali Pro, one of Gregory’s big-load haulers. A classic Gregory pack, and visually hard to miss for those who’ve spent time in big mountains. No doubt he’s hauling some big loads full of camera gear around, along with ropes, ice tools and other requisite gear for glacier travel and exploration.

Given the state of the situation, it’s not quite accurate to say we’re pleased to see our packs used by the Extreme Ice expedition, but it’s rewarding nonetheless to see folks like these who rely on their gear in some of the most extreme places in the world choosing to use a Gregory.

Here’s to folks like Balog and team out there working to put it into terms that clearly illustrate just how quickly the natural world is changing. The kind of work they’re doing is pretty key in terms of building public awareness, which, the hope is, will help foster the more widespread political will required to do something about the situation.

Got a photo of a Gregory pack in action? Flickr it and add it to the Gregory map

We love this social media stuff. It gives us great feedback about who’s using our packs, where they’re using them, and how they’re using them. Even when it doesn’t give us specific feedback, it’s great to see people who’ve bought Gregory packs out there doing what we designed them for.

In that vein, Gregory now has a Flickr page, same name as our blog: GregoryGoesThere.

If you’re already on Flickr to post and share your photos with friends, share ‘em with us too. Like this photo that GregoryGoesThere Flickr page member TilNextYear shared with us.

And be sure to do the coolest step (at least we think so): Tell us where in the world it was taken by putting it on the Gregory map. After you’ve added a photo to the group, hit the ‘add to map’ link under tags and drop it on in. We know Gregory packs are well traveled. You can help us understand just how well traveled.

The top’s not so crowded after all …

We love hearing what our customers are doing with our packs, whether it’s hiking their favorite hometown trail or hoofing it up to the earth’s highest point. In the latter category, we got this note from Carol Masheter, who considers herself an ‘ordinary’ 61-year-old, and who summited of Everest this past May, but not without a few trials on the way down. Here’s her story. Thanks for sharing, Carol.

Time stood still. After eleven hours of climbing from Camp 4 at the South Col, I stood on the summit of Mount Everest, May 24, 2008, about 7 a.m. local time. Unlike the documentaries I had seen, no cast of thousands crowded the summit. Two Sherpas, Tendi and Nima with Adventure Consultants, and I had the summit to ourselves. What an unexpected gift!  I thought I would burst with joy. I threw back my head and howled my summit howl, “AAAHHHOOOO!!!” The Sherpas howled back. We collapsed into a three-way hug, a comical, bumbling mess with our huge puffy parkas, pants, oxygen masks and packs. I, an ordinary woman, age 61.5 years, was standing on the Top of the World!

Tendi Sherpa led me to a natural bench of snow at the highest point, and said, “Carol Didi (older sister), sit here. Don’t lean back or you fall into Tibet.” Most of the world’s highest mountains poked through a sea of fluffy clouds in a stunning panorama. They all looked so much lower than where I was sitting. The world truly was at my feet. Continue reading >>

Red Rocks, here we come

T-minus two weeks till the annual spring gathering that is the Red Rocks Rendezvous, outside of Las Vegas at the Red Rocks Conservation Area - so close to Vegas that the all-you-can-eat buffets and evening blackjack are still within easy reach. The festival is March 20-22, Friday through Sunday, this year.

Gregory’s been part of the Rendezvous for many years running. This year, along with our usual booth at the event and packs giveaways, Gregory-sponsored athlete Joe Kinder will be on the scene. He’ll be doing clinics (along with a list of other who’s who athletes from the climbing world) and hanging at the Gregory booth. For anyone who’s never met Joe, you’ll leave thinking it’s possible for you to climb 5.14 too. This guy is more than positive.

Along with climbing and clinics, there are slide shows and movies, parties, a variety of outdoor events along with climbing, and service-oriented projects to give back.

Gregory will, as usual, be giving away some packs, both through the auction that supports the Access Fund and at our booth, and this year we’re bringing some extra-special and unique swag that you’ll just have to stop by to see. We will say that people who get it will be psyched. We’ll also, of course, be doing pack fitting and fielding questions about Gregory.

Stop on by!